PAYMENT/GRATUITY
We accept Cash and all major credit cards.
A credit card and deposit are required to hold your appointment and will be charged in the event of late cancellation or a no show. All payments must be made with a credit/debit card or cash. Checks of any kind are not accepted. Cash Gratuities are customary and very much appreciated by your lash artist.
DEPOSIT FEE
A booking deposit of $30 is required and will apply to your total service price if paid in advance.
CANCELLATION POLICY
We require 24 hours notice if you have to cancel an appointment. If you need to cancel appointment on the same day, you may be charged a late cancellation fee of $30.
We accept cancellations by phone or email or in person
NO-SHOW POLICY
Notification given less than 24 hours prior to appointment time or failure to show will result in a 50% charge of the scheduled service(s).
If you “no show” for you appointment, you will be charged 100% of your scheduled service.
REFUND POLICY
Eyelash extensions are an investment of time, money, and care on our client and staff’s behalf. Fabu Lashes will make every effort to satisfy a client’s lash wishes and troubleshoot after care dilemmas diligently.
We are unable to offer refunds on any services we have already executed. If you are unhappy with a service please contact us within 48 hours of your appointment. All retail product purchases are final sale.
ARRIVAL
Please arrive 15 minutes early for your first appointment, and 5 minutes early for all other appointments. This will give you the necessary time to settle in and fill out any forms or use the bathroom and remove any make-up if need be.
PARKING
At our West Allis location, there is parking available in the shopping center/plaza.
Also, street parking is made available.
CELL-PHONE USE
Should be turned onto silent mode and put away in order to minimize distractions and potential hazards—this is especially crucial for eye and brow services, which involves the use of tweezers and adhesives around the delicate eye area, and therefore requires a great deal of focus and precision on the part of our technicians.
Please be courteous and respectful of your technician’s time and work by keeping your phone on silent until you have left the session room.
CHILDREN
Children under the age of 10 must be accompanied by an adult not receiving services during the entire service time. Because of the nature of the appointment, you will be lying down with your eyes closed for an extended amount of time and unable to care for a child, we ask that alternate care arrangements be made prior to your appointment time.